Eagle Back Office Support (BOS) application as a part of our Casino Business Services system is essential tool for casino management and successful operation of gaming activities across all platforms. Real-time data collection from all interconnected systems enables fast and accurate reporting and valuable analytics of monetary and game performance data. State-of-the-art security and detailed user management keeps the data safe but always available to the people that need it.
Overall trends monitoring by country, location, group, game and other criteria.
Alerts and incident management.
Real-time monetary reports.
Near-real-time game performance and analytics.
Multi-currency and multi-language.
User, group, partner and affiliate management.
Integrated CRM with chat, e-mail, call-center and remote EGM access support.